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970-565-4444 800-709-3726

On Friday, Dec. 1 from 6 p.m. to 9 p.m., the online bill pay program and pay-by-phone system will be unavailable due to scheduled maintenance on Empire's internet server. Call (970) 565-4444 and select option 1 if you experience an outage during this time. Your patience is appreciated. 

Contact Us

Billing Inquiries

  • Current/General: 970-565-4444
  • 800-709-3726

Email

Postal Mail

  • P.O. Box K, Cortez, CO 81321

Corporate Headquarters

  • 801 North Broadway, Cortez, Colorado 81321

Engineering & Operations

  • 23999 Road L.4, Cortez, Colorado 81321

Cortez Office Hours

  • 7:30 am to 5:30 pm, Monday-Thursday
  • Friday: 7:30 am - 11:30 am

Empire's office is closed to observe the following holdays:

  • New Year's Day in January
  • Memorial Day in May
  • Independence Day in July
  • Labor Day in September
  • Thanksgiving Day and the day after in November
  • Christmas Eve and Christmas Day in December

Note: If a holiday occurs on Saturday, the precedingt Friday is observed. If a holiday occurs on Sunday, the following Monday is observed. 

 

 

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