Although Empire is providing state of the art utility surge protection, no equipment is available which we can install on our lines to protect your sensitive loads. Adequate protection can only be obtained by applying power conditioning equipment near the load to be protected — which means on the customer's premises. Given the fact that potentially harmful power disturbances exist and that Empire Electric cannot protect your sensitive equipment from these irregularities, the choice to protect or not to protect your equipment falls to you.

Power quality protection equipment can be viewed much like insurance. One should be careful in deciding what the true costs of operating unprotected may be. The most obvious cost is the potential for damage to the sensitive equipment in your home or business. Consider the potential cost from loss of important data or business operations. Failure of your business phone system or electronic cash register can cause temporary inability to conduct business.

Just as with insurance, different power quality protection equipment is available to cover different risks and many levels of coverage are available. Generally, better protection is more expensive. There are a number of different types of protective equipment available including transient impulse suppressers (most commonly used with personal computers), line conditioners, secondary arresters, and uninterruptible power supplies.

If you have power quality problems, Empire Electric can help you determine what problems may exist at your location and what solutions to those problems make sense for your home or business. Contact Empire Electric's Administration at 565-4444 or 1-800-709-3726 if we can assist you.