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  • No Payments 11pm-1am Last Thursday Each Month.

    Our system will perform maintenance once a month from 11 pm to 1 am on the last Thursday of every month. During this time payments cannot be made on our website, over the phone, or thru the kiosk. 

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OUTAGES: 970-565-4444 | CONTACT: 970-565-4444

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Scams

Be aware of growing phone scams that target utility customers, especially business owners. Phone scammers pose as your utility provider when they call and insist you are delinquent on your bill. They threaten to turn off your power and look legit as they rig the caller ID to reflect EEA's phone number. Then they request that you call them back with a prepaid debit card number.

Don't believe it. DO NOT pay over the phone if immediate payment is demanded to avoid a disconnection.  Here's what to do if the call seems suspicious. 

Hang up.    

Call Empire Electric at (970) 565-4444 or (800) 709-3726.    

Call the police.

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Contact Us:

Empire Electric Association, Inc

Outages: 970-565-4444

Office: 970-565-4444

801 North Broadway,

Cortez, Colorado 81321

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©2023 Empire Electric Association, Inc. All Rights Reserved.

  • Home
  • Account
    • Payment Options and Assistance Programs
    • Start or Change Service
    • Rates
    • Rate Comparison Tool
    • SmartHub Login
    • SmartHub Tips
    • Time of Use Time Periods
    • Understanding Your Bill
  • Energy Programs/Services
    • DER, DG, Net Metering and More
      • Green Power Program
      • Renewable Energy Programs
      • Questions to Ask a Solar Contractor
    • Energy Efficiency Products Program (Rebates)
    • Low Income Weatherization
    • Meter Information
    • Programs to Help You Save Energy
    • Energy Saving Tools
      • Together We Save
      • Home Energy - Ways to Save
    • Energy Education for Youngsters
    • Electric Vehicle Information
  • Community
    • Empire Electric
      • Co-op Careers
      • Cooperative Difference
      • Governing Documents and Policies
      • Historical Timeline
      • Touchstone Energy
    • Membership Info
      • Annual Meeting
      • Benefits of Membership
      • Board Meetings and Minutes
      • Board of Directors
      • Capital Credits
      • Member Newsletter
      • Press Releases
      • Scams
    • Community
      • Community Room
      • Community Resources
      • Donation and Sponsorship
      • Photo Contest
      • Scholarships
      • Youth Trips
  • Safety
    • Electrical Safety
      • Electrical Safety Information
      • Safety Demos
      • Safety Quiz
    • Outage Center
      • EEA Outage Map
      • Prepare for an Outage
        • Outage FAQ
      • Storm Center