Skip to main content
Contact Us
Account Login
Start or Change Service
Home
  • In compliance with Gov. Polis' Safer at Home Order

    our lobby is open and we encourage members to wear masks or face coverings and to maintain a 6 foot separation. If you are sick please stay home! Members can accomplish most tasks on line or over the phone. We have a payment kiosk that accepts cash and credit/debit cards inside the first set of doors at our 801 N Broadway office. Cash and check payments are still accepted in the night drop vault.

    Read more »

OUTAGES: 970-565-4444 | CONTACT: 970-565-4444

Menu
  • Home
  • Account
    • Account Login
    • Payment Options and Assistance Programs
    • Rates
    • Start or Change Service
    • Understanding Your Bill
  • Energy Programs/Services
    • DER, DG, Net Metering and More
      • Green Power Program
      • Renewable Energy Programs
      • Questions to Ask a Solar Contractor
    • Energy Efficiency Products Program (Rebates)
    • Low Income Weatherization
    • Meter Information
    • Programs to Help You Save Energy
    • Energy Saving Tools
      • Together We Save
      • Home Energy - Ways to Save
    • Energy Education for Youngsters
    • Electric Vehicle Information
  • Community
    • Empire Electric
      • Co-op Careers
      • Cooperative Difference
      • Governing Documents and Policies
      • Historical Timeline
      • Touchstone Energy
    • Membership Info
      • Annual Meeting
      • Benefits of Membership
      • Board Meetings and Minutes
      • Board of Directors
      • Capital Credits
      • Member Newsletter
      • Press Releases
      • Scams
    • Community
      • Community Room
      • Community Resources
      • Donation and Sponsorship
      • Photo Contest
      • Scholarships
      • Youth Trips
  • Safety
    • Electrical Safety
      • Electrical Safety Information
      • Safety Demos
      • Safety Quiz
    • Outage Center
      • Prepare for an Outage
        • Outage FAQ
      • Storm Center

Payment Options and Assistance Programs

Ways to Save

Calculators and tips to help you save energy and money. 

Learn More

Payment Information and Options

If you have any questions or concerns about your payment options, please call us at (970) 565-4444 or                  (800) 709-3726.

  1. Understanding My Bill is an overview of a residential bill statement to help you understand how your electric bill is calculated. 

  2. Auto Pay allows you to set up an automatic bank or credit card draft to pay your monthly electric bill. We accept Master Card, Visa, or Discover.

  3. Budget Billing Plan allows you the freedom and convenience of knowing your monthly energy bill amount will be the same each month.

  4. Account Login is a secure on-line payment and account service. Sign up with an email address and password to access your account information and usage history or sign up for notifications and paperless billing.

  5. Pay by Phone is an automated system that walks you through the payment process when you use a credit card or an E-check. 

  6. New Pay by Kiosk located in the entry foyer of our office located at 801 N. Broadway, Cortez. You can pay with cash or a debit / credit card. You will need your account number. If you do not have it handy you can call us at (970) 565-4444 and request it. This service is available at anytime.

  7. Pay in Person at our office located at 801 N. Broadway, Cortez. Office hours are Monday - Thursday 7:30 a.m. to 5:30 p.m. and on Friday from 7:30 a.m. to 11:30 a.m. 

  8. Payment Arrangements can assist when you can't make a full payment by your due date. Please let us know if you require this service. 

  9. PowerAdvantage video describes EEA's new prepay option.  This brochure gives you some more details. Call us at (970) 565-4444 to see if it is the right option for you.

  10. Higher than average bill this month? We're here to help you understand why. Give us a call at (970) 565-4444. 

  11. Empire's Energy Assistance pamphlet lists agencies that offer assistance for qualified members to help with energy costs. 

 

 

Energy help is available to qualifying Coloradans.

Energy Outreach Colorado
Back to Top

Quick Links

  • Contact Us
  • News
  • Renewable Generation
  • Rebates

Contact Us:

Empire Electric Association, Inc

Outages: 970-565-4444

Office: 970-565-4444

801 North Broadway,

Cortez, Colorado 81321

811-footer.jpg

tws-1.jpg

PoweringUp3.png

Director Login

©2021 Empire Electric Association, Inc. All Rights Reserved.

  • Home
  • Account
    • Account Login
    • Payment Options and Assistance Programs
    • Rates
    • Start or Change Service
    • Understanding Your Bill
  • Energy Programs/Services
    • DER, DG, Net Metering and More
      • Green Power Program
      • Renewable Energy Programs
      • Questions to Ask a Solar Contractor
    • Energy Efficiency Products Program (Rebates)
    • Low Income Weatherization
    • Meter Information
    • Programs to Help You Save Energy
    • Energy Saving Tools
      • Together We Save
      • Home Energy - Ways to Save
    • Energy Education for Youngsters
    • Electric Vehicle Information
  • Community
    • Empire Electric
      • Co-op Careers
      • Cooperative Difference
      • Governing Documents and Policies
      • Historical Timeline
      • Touchstone Energy
    • Membership Info
      • Annual Meeting
      • Benefits of Membership
      • Board Meetings and Minutes
      • Board of Directors
      • Capital Credits
      • Member Newsletter
      • Press Releases
      • Scams
    • Community
      • Community Room
      • Community Resources
      • Donation and Sponsorship
      • Photo Contest
      • Scholarships
      • Youth Trips
  • Safety
    • Electrical Safety
      • Electrical Safety Information
      • Safety Demos
      • Safety Quiz
    • Outage Center
      • Prepare for an Outage
        • Outage FAQ
      • Storm Center